Soft skill Development Program- Enhance Your Skills

Hard skills provide solutions to technical problems, but crises are technically resolved but adaptively and those provided by soft skills.

What are soft skills?

The concept of soft skills refers to skills related to how we interact with other people. For this reason, soft skills are strongly associated with each individual’s attributes and personality traits. These social skills are not specific to a particular job. Having them does not affect the way you work (at least at the technical level), but it does affect the integration of people into your work environment. In the long run, this has a positive effect on the operation and productivity of the equipment.

Soft skills are more related to emotional intelligence and relationships with other people. College courses do not have their subjects that teach young people to communicate better and feel empathy, making soft skills assessment more difficult and more complex to validate.

The importance of having both is that the first one will perform a particular task satisfactorily. The latter helps you better interact with the people around you (colleagues and clients) and makes your job better.

Five most required soft skills

Creativity
Persuasion
collaboration
Adaptability
Emotional intelligence
Importance of soft skills for companies

Increase productivity: Increase the efficiency of employee tasks and responsibilities and help the company reach its goals.

Enhanced teamwork: To function effectively, people need to work together to achieve common goals. Working together to improve the quality of work by leveraging individual strengths and abilities.
Improving Retention Rate-People want to work for a company that invests in employee career development.
Improve employee satisfaction: Investing in employees shows that they are valued. Being grateful and having a positive view of the company will increase your job satisfaction.
Improved leadership: Soft skills require specific skills, such as active listening and empathy, to help employees prepare for leadership. This is important because 50% of employees quit their jobs because of poor managers.
The daily challenges faced by executives and professionals are breaking the paradigm, leaving the comfort zone, and starting the concept of “boss” with the concept of “leader.” Here is the importance of having a worker who manages social skills. The solution to this is to access courses that enhance the skills needed in the market.

How Soft skill Development Program Can Benefit Your Business

The ability to communicate, resolve disputes, solve problems, etc., supports almost every aspect of business operations. Throughout the organization, in all business units and employee duties, soft skills are essential to attracting new customers, improving customer service metrics, and building stronger team dynamics.

There are lots of benefits that can be gained from a Soft skill Development Program. These are our top three.

Improve customer service
This can be seen as the most obvious benefit of improving social skills in the workplace. Employees can listen more effectively and proactively to establish customer needs, identify problems, and help resolve them. They can also gain more compassion and empathy after improving their social skills, which can significantly positively impact customer service.

Increase sales
Improving soft skills can benefit the sales team during the sales negotiation process. Employees can use their abilities to interact with customers at a more personal level without crossing the boundaries of key professionals, who will appreciate it. If employees discuss what their customers are experiencing and spend extra time combining them with the right solution, the sale will be rewarded on its own.

Improve employee retention rate
Your organization will retain more talent as you invest in their professional growth, and it will be rewarded.

Presentation Skills – 5 Must Read Tips For New Presenters!

Ok, you have done the preparation, planning and practice so your presentation (or training session) should be fantastic, fun and fulfilling right? Maybe, but chances are you have not thought long and hard enough about managing the audience for results. Here are five tips you should read before presenting for the first time.

1. Focus on the audience

‘All about me’ is not going to invigorate your audience. Spend time understanding each of the audience members, asking them questions and getting to know their needs and motivations. Do not underestimate this step. This can make all the difference to how you present your information and how the audience responds.

2. Avoid speaking to fast

A common mistake when presenting is speaking to fast. This is often a result of presenters worrying that they will bore the audience. The problem is that the audience take time to digest new information. It might be easy to you; after all it is your area of specialty right? You have been doing it for years. Do yourself and the audience a favour and slow down, pause and allow them time to take on the new information. You will be surprised at the results.

3. Engage the audience

Get them involved. The techniques for this are endless. The basics include, asking them questions, doing activities, group work, using visuals, stories, quotes and humour to help keep their interest. Their understanding will greatly increase using this method so get creative!

4. Show enthusiasm

Is the audience bored, sending text messages or checking their watch? Perhaps you are not showing enthusiasm for a subject. If you are passionate about a subject (even if it is the hundredth time you have delivered the presentation, your voice tone will vary as you speak. This will make a world of difference. If you do not do it now, get practicing. Fake it if you have to! Your audience will be forever grateful.

5. Know the material

The best way to increase your confidence and ability to focus on the audience throughout a presentation is to know your material and your presentation inside out. Once you do this, the focus is back on the audience. See step 1.

Follow these tips and you will be five steps closer to a good presentation. It should be noted that these tips work very well for group training sessions as well. Good luck!

Self Examination, Being Present and Attracting What You Want in Three Easy Steps

“Your task is not to seek love, but merely to seek and find all the barriers within yourself that you have built against it.”
- Rumi

Self examination and being present are two of the main keys to attracting what you want, whether you are interested in a long term relationship, “friends with benefits,” or a basically physical relationship. Loving ourselves is always at the root of how we live our lives and what we get out of it. Most of us are seeking a love relationship of some type. These three steps help us clarify what we need to do in order to live the life we truly want and deserve.

1.Examine your Expectations – Unrealistic expectations, whether you are dating or in a relationship can be damaging and potentially destroy transforming your love life and attracting a life full of love. This is especially true if these are unexpressed expectations. We presume the other person can somehow read our minds (although most of us don’t admit it). We expect others to do all sorts of things for us, love us in certain ways, express their feelings in certain ways, help you more, on and on, etc., etc. Is this realistic? Does this make your love life easier or more filled with angst, anxiety and frustration? More importantly, what does this say about you? The best way to manage our basically unrealistic and unproductive expectations is to become aware that we have them and once we become conscious of this, LET GO OF THEM… even if we have to do this one day at a time. We must consider that the other person is not responsible in any way for our expectations. It is our responsibility to meet our own needs without the burden of expecting someone else to. As we bring this to consciousness and to a more positive state of mind, we have the potential to transform our love relationships into successful ones where each person is responsible for their own happiness, and where we truly love ourselves and the other… honestly, fearlessly and in an emotionally mature manner.

2.Be Present – Most of us bring unresolved childhood issues with us into adulthood. Along with this “baggage,” many of us bring the baggage from past unsatisfactory, hurtful or harmful relationships. This is something most of us are “guilty” of. Most of us tend to not see what is actually right in front of us (that is especially including ourselves as we truly are) but see through the eyes of past pain and feel with a heart full of past hurt and disappointment. This binds us to a past that no longer exists and to a future that will most likely be a repeat of past mistakes. It is only by remembering that “that was then and this is now” that we can see what is truly happening in the present. For example, in a past relationship, someone continually broke dates. In your present situation, the person you are dating or in a relationship with calls at the last minute and says they have to break the date. What happens? Usually you instantly feel that same old fear and anxiety, rather than seeing if this is a once in a while thing… or if this is part of your pattern of dating the same type of person. Try taking some deep breaths… make other plans… stay present and see what happens. If you stay present you can assess what is actually occurring rather than reacting to the past that no longer exists. Without staying present, we are at the mercy of… the same old, same old. Now is the only time that actually is! Until and unless we understand and live this concept, we are merely walking in our own footsteps around and around in the same circle… getting nowhere fast.

3. The Law of Attraction and You – One of the basic premises of the Law of Attraction is that where your attention goes, so the energy flows. Your consciousness and your thoughts influence your world. If you look for the positive, you’ll find the positive. If you look for the negative… that’s what you’ll attract. How much fun it is to be the “victim” of other people, circumstances, life in general. How much easier it is to not take responsibility for your life, your choices, who you are and who you attract. You must ask yourself the question… do you want a real relationship with a real person or do you want a relationship with resentment, victimhood, anger and fear. If that’s what you want, that’s what you will get over and over again. It keeps you stuck in the same old pattern. And that’s not what we’re about. What we’re truly about is cleaning up the putrid flow of negative thoughts and attitudes about yourself and others.

Embrace this as a discipline, as a new choice in life, as a New You emerging like a caterpillar emerging from its chrysalis into a butterfly. By choosing different thoughts and emotions, your relationships will reflect this change in consciousness. Like attracts Like. How we experience ourselves is a direct reflection of how we experience the outside world and our relationships. Just try this simple exercise. Every time you notice your attention going to something or someone you don’t want, notice this and redirect your thoughts. Again, this takes Practice and Patience. Be kind to yourself (another “new” concept!) Most of us have an entire lifetime of negative beliefs, thoughts and attitudes that we carry around with us like useless baggage that we’ve simply gotten used to and don’t even notice anymore. With practice, patience and commitment to yourself and your own Transformation process, you will experience positive, life changing, permanent change. There is also the potential to gain invaluable insights into yourself, life itself and the ability to create the Love Life you truly deserve. As Wayne Dyer says: “When you change the way you look at things, the things you look at change!” Choose your Reality! You CAN do it!